Data Deletion

1. NVRblink Mobile (the camera-viewing app)

There is no account with us. NVRblink Mobile connects directly to your own NVRblink Hub or NVR - it does not send your video, credentials or settings to our servers, and we do not hold any account for it.

Everything the app stores - saved connections, your sign-in details and the app's two-factor secret - lives only on your phone and on your own NVR. To delete it all immediately:

• •Open the app, go to Settings, and choose Reset App. This removes every saved connection and login from the phone straight away, with nothing left over.
• •Uninstalling the app has the same effect.

If you have anything else you'd like deleted or have a question about your data, email [email protected].

2. NVRblink Installer (the field engineer app)

This app is used by a security installer/reseller's own field engineers, signed in with an account created by their employer (the partner) in the NVRblink partner portal. The account holds things like your name and email, job location history, form submissions and photos, time sheets, and expense claims.

There's no self-serve account deletion in the app, since the account belongs to your employer's business, not to you individually. To have it deleted:

• •Ask your employer (the partner/reseller whose portal your account is under) to remove your engineer account - deleting it also deletes your location history and the other data listed above.
• •Or email [email protected] and we'll pass your request on to them and confirm once it's actioned.